Did you aware about DND services, for unwanted marketing calls and sms on your mobile network?. Here is guide to How to Activate DND, on any MOBILE Devises. How To Activate DND On Idea, DND on Vodafone, DND activation on Airtel, DND Reliance, DND Tata Mobiles, DND Aircel. DND helps you to stop unwanted commercial phone calls and SMS on your Mobile. Activate DND (Do Not Disturb) on your mobile now.
Basically DND is now known as NCPR, and it is initiative of TRAI.
Know more about Mobile Security,
How To Activate DND (Do Not Disturb Service) Any Mobile?
How to activate DND / subscribing to NCPR is one simple step and free of charge for you. Choose any option from below to activate DND on your Idea mobile:
SMS: START 0 to 1909
Call: 1909 and follow the IVR guidance
DND OPTIONS FOR Your MOBILE
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How DND Activation Works
By default all the mobile numbers in India are not subscribed to NCPR, means any Telemarketer / Organization can call you to promote their products / services or send SMS.
If you want to stop these unwanted commercial communication, subscribe to NCPR / activate DND.
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How To Activate DND Fully Blocked Features
All commercial communications will be blocked.
Partially Blocked : Partial blocked option will block all commercial voice calls. However, you can choose to receive messages from your interested categories (called Preferences). Below are the seven preferences you can choose to receive commercial
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How To Activate DND For SMS
- Banking/Insurance/Financial products/credit cards
- Real Estate
- Education
- Health
- Consumer goods and automobiles
- Communication / Broadcasting / Entertainment / IT
- Tourism and Leisure
To subscribe for partial block, follow the below: Single Preference
SMS: START X to 1909.
Call: 1909 and follow the IVR guidance
Multiple Preference
SMS: START X, X to 1909.
Call: 1909 and follow the IVR guidance
Note: Replace X with preference number.
Know more why Does it mandatory to provide and link aadhaar card with mobile number?
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CHANGE CURRENT DND / NCPR PREFERENCE
Stop current preference/s
SMS: STOP X to 1909.
Call: 1909 and follow the IVR guidance
Add more preference/s
SMS: STOP X, X to 1909.
Call: 1909 and follow the IVR guidance
Note: Replace X with preference number
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How To Deactivate DND From IDEA Mobile
Deactivation of DND / unsubscribing to NCPR will allow Telemarketers / Organizations sending commercial communication again.
SMS: STOP to 1909.
Call: 1909 and follow the IVR guidance
DND FAQ’S (READ FULL DND FAQ’S)
DND (now NCPR), will never block any of your solicited communication like Bank alerts SMS, Bank communications, Ticket / online booking confirmations, etc. Each DND (now NCPR) request takes 7 days for the process and a confirmation SMS will be sent to you in 24 hours.
There should be minimum 7 days gap between previous DND request and registration for a new request. 1909 is a Toll-free number, no charges applicable.
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DND (now NCPR) Complaint Registration Process
DND registration (now NCPR) helps you to stop receiving unsolicited / unwanted commercial and promotional calls and messages on your phone. Even if you registered for DND, sometimes you will receive commercial / unwanted calls and messages on your phone. If so, you can register a complaint with your mobile operator.
Important note before compliant,
- You have to register a compliant from the mobile or land-line number; you received unwanted / unsolicited calls or message.
- Within three days of receipt of the unwanted / unsolicited commercial or promotional calls or messages, you should give a compliant.
- Registration of DND complaint by SMS to 1909
- To register a complaint for receiving an unwanted / unsolicited communication, send SMS to 1909 in the below format:-
- COMP TEL NO XXXXXXXXXX, dd/mm/yy, Time hh:mm
- XXXXXXXXXX should be replaced by the telephone number or message header of the unsolicited call or message you received on your phone. You will be receiving an SMS confirming your complaint registration with unique compliant number and within 7 days of the complaint, you will be informed of the action taken on your complaint.
Check the below two examples:-
Example 1): You have received an SMS from DM-IAMU on 30th Sep’11 at 2pm. Then your complaint SMS will be “COMP TEL NO DM-IAMU, 30/09/11, Time 14:00” and send it to 1909.
Example 2): You have received an SMS / call from 9123456789 on 1st Oct’11 at 11.35am. Then your complaint SMS will be “COMP TEL NO 9123456789, 01/10/11, Time 11:35” and send it to 1909.
Registration of DND complaint through voice call to 1909
Dial 1909 from your mobile and choose to speak with customer care executive to register a complaint for receiving unwanted /unsolicited commercial SMS or call on your phone, even you registered for DND (now NCPR).
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Provide the below details of the unsolicited call or message to customer care executive:-
- Company / Brand / Telemarketer details
- Telephone number or the SMS header of the call / message you received
- The date and time of the call
- And, description of the call or the message
Then the customer care executive will register a complaint and provide a unique compliant number, keep the number for future reference. Within 7 days of the compliant, you will be informed about the action taken.